Privacy Policy

How we handle your memories

This Privacy Policy explains how Your Love Letters Thailand collects, uses, stores, and deletes the personal information and photos you share with us, in line with the Thailand Personal Data Protection Act (PDPA).

Personal photos and letters

Photos, letters, and memories are used only to build the personal keepsake you order. We do not publish them, sell them, or use them for advertising.

Non-public links

Each gift has a personal URL and QR code. These links are not publicly listed or indexed. Anyone who holds the link can view the gift, so share it only with the person you intend.

Storage and deletion

Photos and letters are kept while your gift is active and deleted when you request removal or when the gift is closed, within the timeframe set out in our operating procedures. Deletion timelines are a placeholder: [retention period to be confirmed].

Your rights under PDPA

You may request access to, correction of, or deletion of your personal data, and withdraw consent where we rely on it. Contact us through the details in the Terms section below.

Data controller

Business name: [Legal business name to be confirmed]

Registration number: [To be confirmed]

Registered address: [To be confirmed]

Terms and policies

Terms of service

By ordering a gift, you confirm that you have the right to share the photos and content you provide and that the recipient is an adult. Packages, prices, and included features are described on the Packages page and may be updated; the version in effect at the time of your LINE order applies.

Refund and cancellation

Because each gift is personalized, refund and cancellation terms are set out here: [refund and cancellation conditions to be confirmed]. Requests are made through LINE or the contact form.

Cookies and tracking

If this site uses analytics or tracking cookies, we will describe them here and ask for consent where required. Cookie details: [to be confirmed].

Contact

For privacy, terms, or refund questions, use the contact form on this site. Business and legal details above are placeholders until confirmed.